Privacy policy

At SUPREME PHONE PARTS LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase from our store.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as:

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Payment information (e.g., credit card details)

  • Non-Personal Information: We also collect non-personal information when you visit our website, such as:

    • IP address

    • Browser type

    • Device information

    • Pages viewed and links clicked

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: We use your personal details to fulfill your orders and deliver products to the correct address.

  • Customer Support: We may use your contact information to respond to any inquiries or provide support related to your orders.

  • Marketing Communications: If you have opted into receiving promotional emails, we will use your email address to send updates, special offers, and marketing materials.

  • Improvement of Services: We may use non-personal data to analyze website usage and improve our offerings.

3. How We Protect Your Information

We take your privacy seriously and use various security measures to protect your personal data, including:

  • Encryption: All payment transactions are processed through secure, encrypted channels.

  • Access Control: We restrict access to personal information to authorized personnel only.

  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

  • Third-Party Service Providers: We may share your data with trusted third-party companies that help us process orders, payments, or deliver services (e.g., payment processors, shipping carriers). These third parties are obligated to protect your information and use it only for the purposes of providing the services we have contracted them for.

  • Legal Compliance: We may disclose your personal data if required to do so by law or if we believe it is necessary to protect our rights or comply with a legal proceeding.

5. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections or updates to your personal data.

  • Deletion: Request the deletion of your personal data, subject to legal obligations.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

If you wish to exercise any of these rights, please contact us at info@supremephoneparts.com.

6. Cookies

We use cookies to enhance your shopping experience. Cookies are small files that are stored on your device to help improve website functionality and provide personalized features. By using our website, you consent to our use of cookies.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our website.

7. Data Transfers

As our business is based in the UK, your personal data may be transferred and processed outside of the UK in countries with different data protection laws. We will ensure that appropriate safeguards are in place to protect your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

SUPREME PHONE PARTS LTD
33 Moulton Street, Cheetham Hill, Manchester, England, M8 8FQ
Company Number: 15431805
VAT: 477283552
Email: info@supremephoneparts.com