Shipping policy

At SUPREME PHONE PARTS LTD, we are committed to ensuring your order reaches you quickly and securely. Below are the shipping options we offer:

Royal Mail 1st Class (Free Shipping):
- We offer free Royal Mail 1st Class shipping on all orders. This service typically delivers within 1-3 business days after dispatch, though delivery times can vary.
Royal Mail Tracked 24 (Cost: £2.99):
- For faster and more secure delivery, we offer Royal Mail Tracked 24 at a cost of £2.99. This service provides a tracking number, allowing you to monitor the progress of your parcel, with delivery typically within 1-2 business days after dispatch.
Royal Mail Special Delivery (Before 01:00PM):
- We offer Royal Mail Special Delivery for orders that need to arrive by 1:00 PM the next day. This is a premium service designed for urgent shipments. Please note that this service is only available for certain items and areas. Please contact us for more information about this option.

Same-Day Dispatch:
- We aim to dispatch all orders placed before 4:00 PM on the same working day. Orders placed after 4:00 PM will be dispatched on the next working day.
Order Processing Time:
- All orders are processed and dispatched during working days (Monday to Friday, excluding UK public holidays).

Free Shipping: We offer free Royal Mail 1st Class shipping on all orders.
Royal Mail Tracked 24: £2.99
Royal Mail Special Delivery: Contact us for pricing (for orders requiring delivery before 1:00 PM).

Please ensure that your shipping address is correct at the time of order. We are not responsible for delays or lost packages due to incorrect information.
While we strive to meet the specified delivery times, please note that delivery may be delayed due to circumstances beyond our control, such as postal delays.

If you have any questions or concerns regarding shipping, please don't hesitate to contact us at info@supremephoneparts.com.