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Product details

Everything you need to know

Earpiece Speaker

Apple iPhone 12 / 12 Pro and iPhone 16 Series Earpiece Speaker Replacement

Quick answerThis is a replacement earpiece speaker, the small speaker you hear calls through when the phone is at your ear. Choose your model from the options: iPhone 12 / 12 Pro, iPhone 16, iPhone 16 Plus, iPhone 16 Pro or iPhone 16 Pro Max. It fixes quiet, crackling or dead call audio. It does not affect the loudspeaker. We recommend professional installation.
Fits
Apple iPhone 12 / 12 Pro and iPhone 16 Series
Fixes
Quiet or dead call audio
Quality
Brand new, OEM quality
Fitting
Professional install
eBay Top RatedUK seller
Free trackedUK orders from £5
Same-day dispatchBefore 4pm, Mon–Fri
VAT invoiceEvery order

Overview

What this part is

If callers sound faint, crackly or silent when you hold the phone to your ear, but speakerphone works, the earpiece speaker is usually at fault. Dust, moisture and wear in the top grille are common causes.

Each option is made for one model group, so pick the one that matches your phone. The earpiece sits at the top of the phone behind the display, so the screen must come off to reach it. This part is the earpiece only. It does not include the sensor flex or front camera.

Compatibility

Specifications and compatibility

Part
Earpiece Speaker
Compatible with
Apple iPhone 12 / 12 Pro and iPhone 16 Series
Model numbers
Choose your model: iPhone 12 / 12 Pro · iPhone 16 · iPhone 16 Plus · iPhone 16 Pro · iPhone 16 Pro Max
Does not fit
iPhone 12 mini, iPhone 12 Pro Max, iPhone 13, 14 or 15 series, or any model not in the options
Fixes
Quiet, crackling, buzzing or silent call audio from the top speaker
Does not fix
Loudspeaker, microphone, screen or motherboard faults
Quality
Brand new, OEM-quality earpiece speaker. Tested before dispatch.
Brand
Unbranded, compatible with Apple iPhone 12 / 12 Pro and iPhone 16 Series
In the box
1 × earpiece speaker for the model you choose.
Colour
As shown in the photos
Installation
Professional installation recommended
Supplied by
Supreme Phone Parts Ltd, Manchester, UK

Before you order

Signs it needs replacing

  • Callers sound quiet even at full volume
  • Call audio crackles, buzzes or cuts out
  • You can only hear calls on speakerphone
  • The top grille was exposed to liquid or heavy dirt

How to check your model

Open Settings › General › About and read the model name. Pick the option that matches it exactly: iPhone 12 and 12 Pro share one option, and each iPhone 16 model has its own.

The iPhone 16 and 16 Plus have two rear cameras. The 16 Pro and 16 Pro Max have three.

Professional installation

How a technician fits this part

  1. Power the phone off, remove the bottom screws and warm the screen edges.
  2. Open the display with care and disconnect the battery first.
  3. Remove the bracket over the top of the phone and lift out the old earpiece.
  4. Fit the new earpiece, keeping the sensor flex and front camera undisturbed.
  5. Reconnect and test call audio before sealing the phone.
  6. Apply new adhesive, close the phone and make a test call.

Check that the part matches the device before fitting it or removing any adhesive backing. Once a part has been fitted, it cannot be returned for a change of mind. Faulty parts are always covered.

FAQ

Frequently asked questions

Will this fit my iPhone?

Yes, if your model is listed in the options and you pick the matching one. Check Settings › General › About for the model name.

Does the iPhone 16 earpiece fit the iPhone 12?

No. Each option is made for its own model group. Order the iPhone 12 / 12 Pro option for those phones.

My speakerphone works but calls are quiet. Is this the right part?

Usually yes. Speakerphone uses the bottom loudspeaker, while calls at your ear use the earpiece. Clean the top grille first, as dirt can also muffle the sound.

Is it made by Apple?

No. It is a brand new, OEM-quality earpiece speaker made to fit the iPhone model you select, and it is tested before dispatch.

Should I fit it myself?

We recommend professional installation. The screen has to be removed, and the sensor flex next to the earpiece is easy to damage.

How quickly will it arrive?

Orders placed before 4pm on a working day are dispatched the same day from Manchester by Royal Mail Tracked. Delivery is free on UK orders from £5.

Prepared by the Supreme Phone Parts team, Manchester. Last updated September 2026.

Delivery

Tracked UK delivery from Manchester

Same-day dispatch

Order by 4pm, Mon–Fri

Orders placed before 4pm on a working day leave us the same day. Later orders, weekends and UK bank holidays go out the next working day.

Royal Mail Tracked 48®

Free on orders of £5 or more

£2.99 on orders under £5. Usually delivered within 2 working days of dispatch.

Royal Mail Tracked 24®

£3.86

Usually delivered the next working day after dispatch.

Special Delivery Guaranteed by 1pm®

£9.99

Guaranteed delivery by 1pm the next working day. Choose it at checkout.

UK delivery only. Your tracking number is emailed when the order is dispatched. Final delivery options and prices are shown at checkout.

Returns

30 days to return an unused part

  • 30 days to start a return, counted from the day you receive your order
  • Items must be unused, unopened and in the condition you received them, with no adhesive or glue applied
  • Email info@supremephoneparts.com with your order number before sending anything back
  • Return postage is paid by the buyer
  • Refunds go back to your original payment method, usually within 10 business days
  • No direct exchanges: return the item, then place a new order for the part you need

Your rights: your statutory rights are not affected. Read the full returns policy

About Supreme

Why repairers buy from us

  • eBay Top Rated sellerTrusted by UK repairers
  • Real Manchester shop33 Moulton Street, Cheetham Hill
  • VAT registeredVAT invoice with every order
  • Tested before dispatchBrand new, OEM-quality parts
  • Free tracked deliveryRoyal Mail, UK orders of £5 or more
  • 30-day returnsSimple, clear returns on unused parts

eBay feedback

Trusted by repairers on eBay

111K items sold · 4.7K followers · updated 4 Oct 2026

Read all feedback on eBay (opens in a new tab) ↗

99.5%

positive feedback, last 12 months

Positive
26,572
Neutral
95
Negative
123

Detailed seller ratings · average out of 5

Accurate description 4.9
Reasonable postage cost 5.0
Delivery time 4.9
Communication 5.0

Latest positive feedback

  • Excellent eBay transaction from start to finish. The product is fantastic and was exactly as described in the listing. It was offered at a very good price and represents great value for money. Delivery was extremely fast and the item was well packaged, arriving safely and in perfect condition. Communication and service were also excellent. Very happy with the purchase and I would have no hesitation in buying from this seller again. Highly recommended!

    For Samsung Galaxy Tab A11 SM-X135 Replacement Charging Port Dock Flex UK

    s***sPast monthVerified purchase

  • Perfect transaction! The item was exactly as described. Excellent communication with the seller. Fast and reasonably priced postage, and the packaging was very secure. Highly recommended!

    For Apple iPad Pro 12.9″ (1st Gen) LCD Screen & Digitizer Assembly Replacement

    e***gPast 6 monthsVerified purchase

  • Screen arrived in great condition with excellent packaging. Unfortunately I damaged the screen during installation! Before I'd realised it was my fault and had messaged for a return, the seller responded quickly and positively showing great customer service. Delivery time was as advertised too.

    For Nintendo SWITCH LITE Display Screen LCD Panel Replacement for Gamepad - UK

    a***rPast 6 monthsVerified purchase

  • Good quality audio lead in retail packaging arrived in stout card envelope. Lead ordered midday Monday, delivered Wednesday morning by Royal Mail. Highly recommended seller.

    USB Type C TO 3.5mm Audio Jack Headphone Adapter USB-C Cable For S25 S24 S23 S22

    d***aPast 6 monthsVerified purchase

  • Very professional and trustworthy seller. The item was exactly as described, with great quality, excellent condition, and very good value for the price. Shipping was fast and the item arrived well packaged and in perfect condition. Communication was clear and the entire transaction went smoothly from start to finish. It was truly a pleasure doing business with this seller. I would gladly purchase from them again and highly recommend them to anyone looking for a reliable seller.
    Quality - Great

    For Xiaomi Redmi Note 10 4G/Note 10S 6.43″ LCD Display Touch Screen Assembly -UK

    l***dPast yearVerified purchase

  • Item arrived promptly which is always the case with this seller. And as usual well packaged. Sadly the postal service mishandled it and may have caused the failur eof the unit. Seller made instant refund. Decent communications too when i am sure they have a ton of orders to juggle. I have no issue recommending them and have now had half a dozen digitisers and all te others worked so far.

    For iPad 2020 8th Gen 10.2″ Gen Touch Screen Digitizer Glass Replacement UK

    r***iPast yearVerified purchase

Comments are a selection of recent positive feedback left on eBay (up to 6; 3 on small screens). Neutral and negative ratings are counted above; the full record is on eBay.

Phone repair parts from a real UK business

Supreme Phone Parts Ltd ships phone repair parts across the UK from Cheetham Hill, Manchester.

Company
SUPREME PHONE PARTS LTD
Address
33 Moulton Street, Cheetham Hill, Manchester M8 8FQ
Companies House
15431805
VAT number
GB 477283552
eBay
Top Rated UK seller

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