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Product details

Everything you need to know

Earpiece Speaker with Sensor Flex

Apple iPhone 11 Pro Earpiece Speaker with Sensor Flex Replacement

Quick answerThis is a combined earpiece speaker, microphone and proximity sensor flex assembly for the Apple iPhone 11 Pro (models A2215, A2160 and A2217). It is for phones with quiet call audio, a muffled top microphone, or a screen that does not turn off when held to the ear. Face ID may be affected when sensor parts are changed. We recommend professional installation.
Fits
Apple iPhone 11 Pro
Fixes
Call audio and sensor faults
Quality
Brand new, OEM quality
Fitting
Professional install
eBay Top RatedUK seller
Free trackedUK orders from £5
Same-day dispatchBefore 4pm, Mon–Fri
VAT invoiceEvery order

Overview

What this part is

At the top of the iPhone 11 Pro, the earpiece speaker, a microphone and the proximity sensor are linked on one flex assembly. The proximity sensor tells the phone to switch the screen off when it is at your ear. When this area is damaged, callers may sound quiet, your voice may sound muffled on video or speakerphone, or your cheek may press buttons during calls.

This part replaces the speaker and the flex together. On the iPhone 11 Pro, some parts in this area work with the Face ID system, so we cannot confirm Face ID will work after fitting. A technician should test Face ID before and after the repair.

Compatibility

Specifications and compatibility

Part
Earpiece Speaker with Sensor Flex
Compatible with
Apple iPhone 11 Pro
Model numbers
A2215 · A2160 · A2217
Does not fit
iPhone 11 or any other model; for the iPhone 11 Pro Max, choose its own listing
Fixes
Quiet or silent call audio, a muffled top microphone, and a screen that stays on during calls
Does not fix
Face ID faults, loudspeaker faults, or the bottom microphones
Quality
Brand new, OEM-quality earpiece speaker with microphone and sensor flex for the iPhone 11 Pro. Tested before dispatch.
Brand
Unbranded, compatible with Apple iPhone 11 Pro
In the box
1 × earpiece speaker with sensor flex assembly. Check the photos for any tools included.
Colour
As shown in the photos
Installation
Professional installation recommended
Supplied by
Supreme Phone Parts Ltd, Manchester, UK

Before you order

Signs it needs replacing

  • Callers sound quiet or crackly at the ear
  • The screen stays on during calls and your cheek presses buttons
  • Your voice sounds muffled in video or speakerphone calls
  • Auto-brightness or the proximity sensor stopped working after a drop

How to check your model

Open Settings › General › About. The Model Name should read iPhone 11 Pro. Tap the Model Number to see the A-number (A2215, A2160, A2217).

The iPhone 11 Pro has a 5.8-inch screen and three rear cameras. The 11 Pro Max looks the same but is larger, with a 6.5-inch screen.

Professional installation

How a technician fits this part

  1. Power the phone off, warm the screen edges and open the display.
  2. Disconnect the battery, then the display cables.
  3. Remove the earpiece bracket and lift out the old speaker and flex, taking care of nearby Face ID parts.
  4. Fit the new assembly in the same position and refit the bracket.
  5. Reconnect and test calls, the microphone, the proximity sensor and Face ID.
  6. Reseal the display with new adhesive and press it evenly.

Check that the part matches the device before fitting it or removing any adhesive backing. Once a part has been fitted, it cannot be returned for a change of mind. Faulty parts are always covered.

FAQ

Frequently asked questions

Will this fit my iPhone 11 Pro?

Yes, if Settings › General › About shows iPhone 11 Pro. It fits models A2215, A2160 and A2217.

Does it fit the iPhone 11 Pro Max?

This listing is for the iPhone 11 Pro. For the iPhone 11 Pro Max, please choose our iPhone 11 Pro Max listing.

Will Face ID still work after fitting?

We cannot confirm this. On the iPhone 11 Pro, some sensors in this area work with Face ID. Ask your technician to test Face ID before and after the repair.

Is it made by Apple?

No. It is a brand new, OEM-quality earpiece speaker with sensor flex made to fit the iPhone 11 Pro, and every part is tested before dispatch.

Should I fit it myself?

We recommend professional installation. The display of the iPhone 11 Pro must be opened with heat, and the parts near the earpiece are delicate and linked to Face ID.

How quickly will it arrive?

Orders placed before 4pm on a working day are dispatched the same day from Manchester, with free Royal Mail Tracked delivery on UK orders from £5. Returns are accepted within 30 days from receipt.

Prepared by the Supreme Phone Parts team, Manchester. Last updated September 2026.

Delivery

Tracked UK delivery from Manchester

Same-day dispatch

Order by 4pm, Mon–Fri

Orders placed before 4pm on a working day leave us the same day. Later orders, weekends and UK bank holidays go out the next working day.

Royal Mail Tracked 48®

Free on orders of £5 or more

£2.99 on orders under £5. Usually delivered within 2 working days of dispatch.

Royal Mail Tracked 24®

£3.86

Usually delivered the next working day after dispatch.

Special Delivery Guaranteed by 1pm®

£9.99

Guaranteed delivery by 1pm the next working day. Choose it at checkout.

UK delivery only. Your tracking number is emailed when the order is dispatched. Final delivery options and prices are shown at checkout.

Returns

30 days to return an unused part

  • 30 days to start a return, counted from the day you receive your order
  • Items must be unused, unopened and in the condition you received them, with no adhesive or glue applied
  • Email info@supremephoneparts.com with your order number before sending anything back
  • Return postage is paid by the buyer
  • Refunds go back to the payment method you used, usually within 10 business days
  • No direct exchanges: return the item, then place a new order for the part you need

Your rights: your statutory rights are not affected. Read the full returns policy

About Supreme

Why repairers buy from us

  • eBay Top Rated sellerTrusted by UK repairers
  • Real Manchester shop33 Moulton Street, Cheetham Hill
  • VAT registeredVAT invoice with every order
  • Tested before dispatchBrand new, OEM-quality parts
  • Free tracked deliveryRoyal Mail, UK orders of £5 or more
  • 30-day returnsSimple, clear returns on unused parts

eBay feedback

Trusted by repairers on eBay

111K items sold · 4.7K followers · updated 4 Oct 2026

Read all feedback on eBay (opens in a new tab) ↗

99.5%

positive feedback, last 12 months

Positive
26,572
Neutral
95
Negative
123

Detailed seller ratings · average out of 5

Accurate description 4.9
Reasonable postage cost 5.0
Delivery time 4.9
Communication 5.0

Latest positive feedback

  • Excellent eBay transaction from start to finish. The product is fantastic and was exactly as described in the listing. It was offered at a very good price and represents great value for money. Delivery was extremely fast and the item was well packaged, arriving safely and in perfect condition. Communication and service were also excellent. Very happy with the purchase and I would have no hesitation in buying from this seller again. Highly recommended!

    For Samsung Galaxy Tab A11 SM-X135 Replacement Charging Port Dock Flex UK

    s***sPast monthVerified purchase

  • Perfect transaction! The item was exactly as described. Excellent communication with the seller. Fast and reasonably priced postage, and the packaging was very secure. Highly recommended!

    For Apple iPad Pro 12.9″ (1st Gen) LCD Screen & Digitizer Assembly Replacement

    e***gPast 6 monthsVerified purchase

  • Screen arrived in great condition with excellent packaging. Unfortunately I damaged the screen during installation! Before I'd realised it was my fault and had messaged for a return, the seller responded quickly and positively showing great customer service. Delivery time was as advertised too.

    For Nintendo SWITCH LITE Display Screen LCD Panel Replacement for Gamepad - UK

    a***rPast 6 monthsVerified purchase

  • Good quality audio lead in retail packaging arrived in stout card envelope. Lead ordered midday Monday, delivered Wednesday morning by Royal Mail. Highly recommended seller.

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    d***aPast 6 monthsVerified purchase

  • Very professional and trustworthy seller. The item was exactly as described, with great quality, excellent condition, and very good value for the price. Shipping was fast and the item arrived well packaged and in perfect condition. Communication was clear and the entire transaction went smoothly from start to finish. It was truly a pleasure doing business with this seller. I would gladly purchase from them again and highly recommend them to anyone looking for a reliable seller.
    Quality - Great

    For Xiaomi Redmi Note 10 4G/Note 10S 6.43″ LCD Display Touch Screen Assembly -UK

    l***dPast yearVerified purchase

  • Item arrived promptly which is always the case with this seller. And as usual well packaged. Sadly the postal service mishandled it and may have caused the failur eof the unit. Seller made instant refund. Decent communications too when i am sure they have a ton of orders to juggle. I have no issue recommending them and have now had half a dozen digitisers and all te others worked so far.

    For iPad 2020 8th Gen 10.2″ Gen Touch Screen Digitizer Glass Replacement UK

    r***iPast yearVerified purchase

Comments are a selection of recent positive feedback left on eBay (up to 6; 3 on small screens). Neutral and negative ratings are counted above; the full record is on eBay.

Phone repair parts from a real UK business

Supreme Phone Parts Ltd ships phone repair parts across the UK from Cheetham Hill, Manchester.

Company
SUPREME PHONE PARTS LTD
Address
33 Moulton Street, Cheetham Hill, Manchester M8 8FQ
Companies House
15431805
VAT number
GB 477283552
eBay
Top Rated UK seller

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