Earpiece Speaker
Samsung Galaxy Note 20 Earpiece Speaker Replacement
- Fits
- Samsung Galaxy Note 20
- Fixes
- Call sound faults
- Quality
- Brand new, OEM quality
- Fitting
- Professional install
Overview
What this part is
On the Galaxy Note 20 the earpiece speaker sits at the top edge, behind a thin grille above the screen. Dust, moisture or a drop can make call audio quiet, muffled, crackly or silent while speakerphone still works.
Before replacing it, clean the grille gently with a soft dry brush and check that call volume is turned up and no Bluetooth device is connected. If call sound is still poor, a new earpiece is the likely fix.
Compatibility
Specifications and compatibility
- Part
- Earpiece Speaker
- Compatible with
- Samsung Galaxy Note 20
- Model numbers
- SM-N980F · SM-N981B
- Does not fit
- Galaxy Note 20 Ultra, Note 10+, S20 or any other model
- Fixes
- Quiet, muffled, crackly or no sound from the earpiece on normal calls
- Does not fix
- Loudspeaker (ringtone and media) faults, microphone faults or main board audio faults
- Quality
- Brand new, OEM-quality earpiece speaker. Tested before dispatch.
- Brand
- Unbranded, compatible with Samsung Galaxy Note 20
- In the box
- 1 × earpiece speaker. Check the photos for any extra items.
- Colour
- As shown in the photos
- Installation
- Professional installation recommended
- Supplied by
- Supreme Phone Parts Ltd, Manchester, UK
Before you order
Is this the right part?
Signs it needs replacing
- You can hardly hear callers unless you use speakerphone
- Call audio crackles or buzzes
- There is no sound at all from the top speaker on calls
- Call sound became quiet after water or a drop
How to check your model
Open Settings › About phone and check the model name reads Galaxy Note 20. The model number should start SM-N98. Compare your old part with the photos before fitting.
The Galaxy Note 20 has a flat 6.7-inch Super AMOLED screen and three rear cameras. The Note 20 Ultra is larger, with a curved 6.9-inch screen.
Professional installation
How a technician fits this part
- Power the phone off and remove the SIM tray.
- Warm the back cover evenly to soften the adhesive, then lift it off carefully.
- Remove the screws and inner panel, then disconnect the battery before touching any other connector.
- Remove the top inner cover and lift out the old earpiece speaker.
- Fit the new earpiece, reconnect the battery and make a test call before closing.
- Refit the inner parts and screws, then seal the back cover with new adhesive.
Check that the part matches the device before fitting it or removing any adhesive backing. Once a part has been fitted, it cannot be returned for a change of mind. Faulty parts are always covered.
FAQ
Frequently asked questions
Will this fit my Galaxy Note 20?
Yes, if Settings › About phone shows Galaxy Note 20 (model SM-N980F or SM-N981B). It does not fit the Galaxy Note 20 Ultra, Note 10+, S20.
Does it fit the Galaxy Note 20 Ultra?
No. The Note 20 Ultra is a larger phone with different internal parts. Only order this for the standard Galaxy Note 20.
Callers cannot hear me. Will this fix it?
No. The earpiece only plays sound to you. If callers cannot hear you, the microphone is the more likely fault.
Is it made by Samsung?
No. It is a brand new, OEM-quality earpiece speaker made to fit the Samsung Galaxy Note 20, and it is tested before dispatch.
Should I fit it myself?
We recommend professional installation. The back cover is glued in place and needs gentle heat, and the battery must be disconnected before the earpiece is removed.
How quickly will it arrive?
Orders placed before 4pm on a working day are dispatched the same day from Manchester by Royal Mail Tracked. Delivery is free on UK orders over £5. You can also collect from our shop at 33 Moulton Street, Manchester M8 8FQ.
Prepared by the Supreme Phone Parts team, Manchester. Last updated September 2026.