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Product details

Everything you need to know

Dual SIM Card Holder Tray

Samsung Galaxy S24 Ultra Dual SIM Card Holder Tray Replacement

Quick answerThis is a replacement dual SIM card tray for the Samsung Galaxy S24 Ultra (SM-S928B). It replaces a tray that is lost, bent or cracked, or that no longer holds your SIM cards firmly. Choose Black, Gold or Gray to match your phone. It does not fit the Galaxy S23 Ultra, Galaxy S25 Ultra, Galaxy S24+ or any other model. It is a simple part to fit yourself.
Fits
Samsung Galaxy S24 Ultra
Fixes
Lost or broken SIM tray
Quality
Brand new, OEM quality
Fitting
Professional install
eBay Top RatedUK seller
Free trackedUK orders from £5
Same-day dispatchBefore 4pm, Mon–Fri
VAT invoiceEvery order

Overview

What this part is

The SIM tray on the Galaxy S24 Ultra slides into the bottom edge of the phone and holds two nano-SIM cards. A lost tray lets dust and water into the slot, and a bent or cracked tray can jam or fail to hold the SIMs, which causes 'No SIM' errors.

Fitting a new tray needs only the SIM eject pin. No heat and no opening of the phone are needed. The tray edge also helps seal the slot, so a good fit matters.

Compatibility

Specifications and compatibility

Part
Dual SIM Card Holder Tray
Compatible with
Samsung Galaxy S24 Ultra
Model numbers
SM-S928B
Does not fit
Galaxy S23 Ultra, Galaxy S25 Ultra, Galaxy S24+ or any other model
Fixes
A lost, bent or cracked tray, and SIM cards that will not sit firmly
Does not fix
A damaged SIM reader, network faults or a faulty SIM card
Quality
Brand new, OEM-quality dual SIM card holder tray for the Samsung Galaxy S24 Ultra. Tested before dispatch.
Brand
Unbranded, compatible with Samsung Galaxy S24 Ultra
In the box
1 × dual SIM card tray in your chosen colour. Check the photos for an eject pin.
Colour
Choose Black, Gold or Gray to match your phone
Installation
Professional installation recommended
Supplied by
Supreme Phone Parts Ltd, Manchester, UK

Before you order

Signs it needs replacing

  • The tray is missing or was lost when changing SIM
  • The tray is bent and will not slide in flush
  • The phone shows 'No SIM' even with a working SIM
  • The tray edge is chipped or the colour does not match

How to check your model

Open Settings › About phone. The model name should read Galaxy S24 Ultra and the model number should start SM-S928.

The Galaxy S24 Ultra has a 6.8-inch screen, four rear cameras and a built-in S Pen.

Professional installation

How a technician fits this part

  1. Power the phone off.
  2. Push the eject pin into the small hole next to the tray to release the old tray.
  3. Place your nano-SIM cards in the new tray, gold contacts facing down.
  4. Slide the tray in straight and flush, power on and check both SIMs are found.

Check that the part matches the device before fitting it or removing any adhesive backing. Once a part has been fitted, it cannot be returned for a change of mind. Faulty parts are always covered.

FAQ

Frequently asked questions

Will this fit my Galaxy S24 Ultra?

Yes, if Settings › About phone shows Galaxy S24 Ultra with model number SM-S928B. It does not fit the Galaxy S23 Ultra, Galaxy S25 Ultra or Galaxy S24+.

Does it fit the Galaxy S23 Ultra?

No. The Galaxy S23 Ultra looks similar but has a different frame and internal layout. This part is for the Galaxy S24 Ultra only.

Can I use a microSD card in this tray?

No. The Galaxy S24 Ultra does not have a microSD card slot. This tray holds two nano-SIM cards.

Is it made by Samsung?

No. It is a brand new, OEM-quality dual SIM card holder tray made to fit the Samsung Galaxy S24 Ultra, and every part is tested before dispatch.

Should I fit it myself?

Yes, this is one part you can fit yourself. It needs only the SIM eject pin and takes a few seconds. No heat and no opening of the phone is needed.

How quickly will it arrive?

Orders placed before 4pm on a working day are dispatched the same day from Manchester by Royal Mail Tracked. Delivery is free on UK orders from £5. Returns are accepted within 30 days from receipt.

Prepared by the Supreme Phone Parts team, Manchester. Last updated September 2026.

Delivery

Tracked UK delivery from Manchester

Same-day dispatch

Order by 4pm, Mon–Fri

Orders placed before 4pm on a working day leave us the same day. Later orders, weekends and UK bank holidays go out the next working day.

Royal Mail Tracked 48®

Free on orders of £5 or more

£2.99 on orders under £5. Usually delivered within 2 working days of dispatch.

Royal Mail Tracked 24®

£3.86

Usually delivered the next working day after dispatch.

Special Delivery Guaranteed by 1pm®

£9.99

Guaranteed delivery by 1pm the next working day. Choose it at checkout.

UK delivery only. Your tracking number is emailed when the order is dispatched. Final delivery options and prices are shown at checkout.

Returns

30 days to return an unused part

  • 30 days to start a return, counted from the day you receive your order
  • Items must be unused, unopened and in the condition you received them, with no adhesive or glue applied
  • Email info@supremephoneparts.com with your order number before sending anything back
  • Return postage is paid by the buyer
  • Refunds go back to the payment method you used, usually within 10 business days
  • No direct exchanges: return the item, then place a new order for the part you need

Your rights: your statutory rights are not affected. Read the full returns policy

About Supreme

Why repairers buy from us

  • eBay Top Rated sellerTrusted by UK repairers
  • Real Manchester shop33 Moulton Street, Cheetham Hill
  • VAT registeredVAT invoice with every order
  • Tested before dispatchBrand new, OEM-quality parts
  • Free tracked deliveryRoyal Mail, UK orders of £5 or more
  • 30-day returnsSimple, clear returns on unused parts

eBay feedback

Trusted by repairers on eBay

111K items sold · 4.7K followers · updated 4 Oct 2026

Read all feedback on eBay (opens in a new tab) ↗

99.5%

positive feedback, last 12 months

Positive
26,572
Neutral
95
Negative
123

Detailed seller ratings · average out of 5

Accurate description 4.9
Reasonable postage cost 5.0
Delivery time 4.9
Communication 5.0

Latest positive feedback

  • Excellent eBay transaction from start to finish. The product is fantastic and was exactly as described in the listing. It was offered at a very good price and represents great value for money. Delivery was extremely fast and the item was well packaged, arriving safely and in perfect condition. Communication and service were also excellent. Very happy with the purchase and I would have no hesitation in buying from this seller again. Highly recommended!

    For Samsung Galaxy Tab A11 SM-X135 Replacement Charging Port Dock Flex UK

    s***sPast monthVerified purchase

  • Perfect transaction! The item was exactly as described. Excellent communication with the seller. Fast and reasonably priced postage, and the packaging was very secure. Highly recommended!

    For Apple iPad Pro 12.9″ (1st Gen) LCD Screen & Digitizer Assembly Replacement

    e***gPast 6 monthsVerified purchase

  • Screen arrived in great condition with excellent packaging. Unfortunately I damaged the screen during installation! Before I'd realised it was my fault and had messaged for a return, the seller responded quickly and positively showing great customer service. Delivery time was as advertised too.

    For Nintendo SWITCH LITE Display Screen LCD Panel Replacement for Gamepad - UK

    a***rPast 6 monthsVerified purchase

  • Good quality audio lead in retail packaging arrived in stout card envelope. Lead ordered midday Monday, delivered Wednesday morning by Royal Mail. Highly recommended seller.

    USB Type C TO 3.5mm Audio Jack Headphone Adapter USB-C Cable For S25 S24 S23 S22

    d***aPast 6 monthsVerified purchase

  • Very professional and trustworthy seller. The item was exactly as described, with great quality, excellent condition, and very good value for the price. Shipping was fast and the item arrived well packaged and in perfect condition. Communication was clear and the entire transaction went smoothly from start to finish. It was truly a pleasure doing business with this seller. I would gladly purchase from them again and highly recommend them to anyone looking for a reliable seller.
    Quality - Great

    For Xiaomi Redmi Note 10 4G/Note 10S 6.43″ LCD Display Touch Screen Assembly -UK

    l***dPast yearVerified purchase

  • Item arrived promptly which is always the case with this seller. And as usual well packaged. Sadly the postal service mishandled it and may have caused the failur eof the unit. Seller made instant refund. Decent communications too when i am sure they have a ton of orders to juggle. I have no issue recommending them and have now had half a dozen digitisers and all te others worked so far.

    For iPad 2020 8th Gen 10.2″ Gen Touch Screen Digitizer Glass Replacement UK

    r***iPast yearVerified purchase

Comments are a selection of recent positive feedback left on eBay (up to 6; 3 on small screens). Neutral and negative ratings are counted above; the full record is on eBay.

Phone repair parts from a real UK business

Supreme Phone Parts Ltd ships phone repair parts across the UK from Cheetham Hill, Manchester.

Company
SUPREME PHONE PARTS LTD
Address
33 Moulton Street, Cheetham Hill, Manchester M8 8FQ
Companies House
15431805
VAT number
GB 477283552
eBay
Top Rated UK seller

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