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Product details

Everything you need to know

Loudspeaker & Earpiece Flex

Samsung Galaxy S25 Ultra Loudspeaker & Earpiece Flex Replacement

Quick answerThis is the loudspeaker and earpiece flex assembly for the Samsung Galaxy S25 Ultra (SM-S938B). It fixes no ringtone, crackling media sound, and quiet or silent call audio from the earpiece. It does not fit the Galaxy S24 Ultra, Galaxy S25+ or any other model. We recommend professional installation.
Fits
Samsung Galaxy S25 Ultra
Fixes
Speaker and call audio faults
Quality
Brand new, OEM quality
Fitting
Professional install
eBay Top RatedUK seller
Free trackedUK orders from £5
Same-day dispatchBefore 4pm, Mon–Fri
VAT invoiceEvery order

Overview

What this part is

The Samsung Galaxy S25 Ultra has a loudspeaker for ringtones, media and speakerphone, and an earpiece for normal calls. This assembly covers both speakers and their flex, so it suits phones where sound has failed in more than one place, for example after liquid damage.

Before ordering, clean the speaker grilles gently and check volume and Do Not Disturb settings. The phone opens from the back, so the job needs heat, the right tools and new adhesive.

Compatibility

Specifications and compatibility

Part
Loudspeaker & Earpiece Flex
Compatible with
Samsung Galaxy S25 Ultra
Model numbers
SM-S938B
Does not fit
Galaxy S24 Ultra, Galaxy S25+ or any other model
Fixes
No or distorted loudspeaker sound, and quiet or silent earpiece audio on calls
Does not fix
Microphone faults, network call problems or software sound settings
Quality
Brand new, OEM-quality loudspeaker and earpiece flex assembly. Tested before dispatch.
Brand
Unbranded, compatible with Samsung Galaxy S25 Ultra
In the box
1 × loudspeaker and earpiece flex assembly. Tools and adhesive are not included.
Colour
As shown in the photos
Installation
Professional installation recommended
Supplied by
Supreme Phone Parts Ltd, Manchester, UK

Before you order

Signs it needs replacing

  • No ringtone or media sound
  • Callers are quiet or silent on normal calls
  • Sound crackles or rattles at higher volume
  • Sound failed after liquid damage

How to check your model

Open Settings › About phone. The model name should read Galaxy S25 Ultra and the model number should be SM-S938B. The model number is also printed on the box.

The Galaxy S25 Ultra has a 6.9-inch screen, four rear cameras and a built-in S Pen. It looks like the Galaxy S24 Ultra, so check that the model code is SM-S938B, not SM-S928B.

Professional installation

How a technician fits this part

  1. Power the Galaxy S25 Ultra off, remove the SIM tray and warm the edges of the back glass to soften the adhesive.
  2. Lift the back glass, remove the screws and covers, and disconnect the battery before anything else.
  3. Remove the covers over both speakers, disconnect the old flex and lift the old parts out.
  4. Fit the new assembly, reconnect the flex and battery, then test ringtone, media and a normal call before sealing.
  5. Refit the covers and screws, apply new adhesive and press the back glass down evenly while it cures.
  6. Run a final check on the Galaxy S25 Ultra: calls, signal, speakers, buttons, cameras and charging.

Check that the part matches the device before fitting it or removing any adhesive backing. Once a part has been fitted, it cannot be returned for a change of mind. Faulty parts are always covered.

FAQ

Frequently asked questions

Will this fit my Galaxy S25 Ultra?

Yes, if Settings › About phone shows model number SM-S938B. It does not fit the Galaxy S24 Ultra, Galaxy S25+ or any other model.

Does it fit the Galaxy S24 Ultra?

No. The Galaxy S24 Ultra (SM-S928B) looks similar but its internal parts are different. This part is for the Galaxy S25 Ultra (SM-S938B) only.

Does this cover both the loudspeaker and the earpiece?

Yes. It replaces the loudspeaker and earpiece parts with their flex in one assembly, so both ringtone and call audio are restored.

Is it made by Samsung?

No. It is a brand new, OEM-quality loudspeaker and earpiece flex made to fit the Galaxy S25 Ultra, and every part is tested before dispatch.

Should I fit it myself?

We recommend professional installation. Opening a Galaxy S25 Ultra means heating and lifting the back glass, disconnecting the battery safely and resealing with new adhesive.

How quickly will it arrive?

Orders placed before 4pm on a working day are dispatched the same day from Manchester by Royal Mail Tracked. Delivery is free on UK orders from £5. Returns are accepted within 30 days from receipt.

Prepared by the Supreme Phone Parts team, Manchester. Last updated September 2026.

Delivery

Tracked UK delivery from Manchester

Same-day dispatch

Order by 4pm, Mon–Fri

Orders placed before 4pm on a working day leave us the same day. Later orders, weekends and UK bank holidays go out the next working day.

Royal Mail Tracked 48®

Free on orders of £5 or more

£2.99 on orders under £5. Usually delivered within 2 working days of dispatch.

Royal Mail Tracked 24®

£3.86

Usually delivered the next working day after dispatch.

Special Delivery Guaranteed by 1pm®

£9.99

Guaranteed delivery by 1pm the next working day. Choose it at checkout.

UK delivery only. Your tracking number is emailed when the order is dispatched. Final delivery options and prices are shown at checkout.

Returns

30 days to return an unused part

  • 30 days to start a return, counted from the day you receive your order
  • Items must be unused, unopened and in the condition you received them, with no adhesive or glue applied
  • Email info@supremephoneparts.com with your order number before sending anything back
  • Return postage is paid by the buyer
  • Refunds go back to the payment method you used, usually within 10 business days
  • No direct exchanges: return the item, then place a new order for the part you need

Your rights: your statutory rights are not affected. Read the full returns policy

About Supreme

Why repairers buy from us

  • eBay Top Rated sellerTrusted by UK repairers
  • Real Manchester shop33 Moulton Street, Cheetham Hill
  • VAT registeredVAT invoice with every order
  • Tested before dispatchBrand new, OEM-quality parts
  • Free tracked deliveryRoyal Mail, UK orders of £5 or more
  • 30-day returnsSimple, clear returns on unused parts

eBay feedback

Trusted by repairers on eBay

111K items sold · 4.7K followers · updated 4 Oct 2026

Read all feedback on eBay (opens in a new tab) ↗

99.5%

positive feedback, last 12 months

Positive
26,572
Neutral
95
Negative
123

Detailed seller ratings · average out of 5

Accurate description 4.9
Reasonable postage cost 5.0
Delivery time 4.9
Communication 5.0

Latest positive feedback

  • Excellent eBay transaction from start to finish. The product is fantastic and was exactly as described in the listing. It was offered at a very good price and represents great value for money. Delivery was extremely fast and the item was well packaged, arriving safely and in perfect condition. Communication and service were also excellent. Very happy with the purchase and I would have no hesitation in buying from this seller again. Highly recommended!

    For Samsung Galaxy Tab A11 SM-X135 Replacement Charging Port Dock Flex UK

    s***sPast monthVerified purchase

  • Perfect transaction! The item was exactly as described. Excellent communication with the seller. Fast and reasonably priced postage, and the packaging was very secure. Highly recommended!

    For Apple iPad Pro 12.9″ (1st Gen) LCD Screen & Digitizer Assembly Replacement

    e***gPast 6 monthsVerified purchase

  • Screen arrived in great condition with excellent packaging. Unfortunately I damaged the screen during installation! Before I'd realised it was my fault and had messaged for a return, the seller responded quickly and positively showing great customer service. Delivery time was as advertised too.

    For Nintendo SWITCH LITE Display Screen LCD Panel Replacement for Gamepad - UK

    a***rPast 6 monthsVerified purchase

  • Good quality audio lead in retail packaging arrived in stout card envelope. Lead ordered midday Monday, delivered Wednesday morning by Royal Mail. Highly recommended seller.

    USB Type C TO 3.5mm Audio Jack Headphone Adapter USB-C Cable For S25 S24 S23 S22

    d***aPast 6 monthsVerified purchase

  • Very professional and trustworthy seller. The item was exactly as described, with great quality, excellent condition, and very good value for the price. Shipping was fast and the item arrived well packaged and in perfect condition. Communication was clear and the entire transaction went smoothly from start to finish. It was truly a pleasure doing business with this seller. I would gladly purchase from them again and highly recommend them to anyone looking for a reliable seller.
    Quality - Great

    For Xiaomi Redmi Note 10 4G/Note 10S 6.43″ LCD Display Touch Screen Assembly -UK

    l***dPast yearVerified purchase

  • Item arrived promptly which is always the case with this seller. And as usual well packaged. Sadly the postal service mishandled it and may have caused the failur eof the unit. Seller made instant refund. Decent communications too when i am sure they have a ton of orders to juggle. I have no issue recommending them and have now had half a dozen digitisers and all te others worked so far.

    For iPad 2020 8th Gen 10.2″ Gen Touch Screen Digitizer Glass Replacement UK

    r***iPast yearVerified purchase

Comments are a selection of recent positive feedback left on eBay (up to 6; 3 on small screens). Neutral and negative ratings are counted above; the full record is on eBay.

Phone repair parts from a real UK business

Supreme Phone Parts Ltd ships phone repair parts across the UK from Cheetham Hill, Manchester.

Company
SUPREME PHONE PARTS LTD
Address
33 Moulton Street, Cheetham Hill, Manchester M8 8FQ
Companies House
15431805
VAT number
GB 477283552
eBay
Top Rated UK seller

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