When a Pixel 6 or 7's display looks fine but taps aren't registering — or only work in part of the screen — the digitizer layer has failed, usually from drop damage or a cracked front glass. The display and touch layer are the same physical part on these models, so this is fixed the same way as a cracked or black screen: full assembly replacement.
Common patterns and what they mean
| What you're seeing | Likely cause |
|---|---|
| Touch unresponsive across the whole screen, display looks normal | Digitizer/panel fault — replace the screen assembly |
| Touch only fails in one area (often a corner or edge) | Localised digitizer damage, usually from a crack starting there |
| Touch is delayed or registers taps in the wrong place | Digitizer calibration failure from panel damage — same fix |
| Touch stopped working after a screen protector or case change | Check for trapped debris or a poorly seated protector first — not always a hardware fault |
| Touch stopped after a software update | Try a restart first; if it persists after restart, it's more likely hardware |
Quick things to try before ordering a part
- Remove any screen protector — a cracked or poorly fitted one can block touch input entirely.
- Clean the screen and your fingers — moisture or grease can cause intermittent unresponsiveness.
- Restart the phone. If touch returns after a restart, it may be a software glitch rather than hardware — monitor before buying a part.
- Check for visible cracks, even hairline ones — these are the most common cause of localised touch failure.
The part you need
- Google Pixel 6 OLED Screen Replacement with Frame — from £36.59
- Google Pixel 6 Pro OLED Screen Replacement with Frame — from £38.41
- Google Pixel 7 OLED Screen Replacement with Frame — from £57.23 (budget TFT variant from £26.08)
- Google Pixel 7 Pro OLED Screen Replacement with Frame — from £38.41
FAQ
Can I replace just the digitizer, not the whole screen?
Not on Pixel 6 or 7 — the touch digitizer and OLED display are fused into a single assembly, so a touch fault means replacing the whole unit.
Why does touch only fail in one corner?
Digitizer damage often starts at the point of impact and spreads. A failure confined to one area is still a full-panel fault, even if the rest of the screen currently responds.
Is a touch fault covered differently to a cracked screen?
No — it's the same part and the same fix. Whether the symptom is a crack, a black screen, or unresponsive touch, the underlying repair is identical.
Share:
Google Pixel 9 Series Black Screen: Diagnosis and Fix (UK 2026)
Google Pixel 8 & 9 Touch Screen Not Responding: Fix Guide (UK 2026)